服务条款

These terms & conditions (“T&Cs”) are offered to you by Cityneon Holdings Pte. Ltd. and its affiliated and related companies (“Neon”, “we”, “us”, “our”), and govern your access and/or use as a visitor to websites managed by Neon that reference these T&Cs (each a “Neon Site”).

By using, accessing and/or visiting the Neon Site, you accept and agree to these T&Cs. If you do not accept and agree to the T&Cs, you should immediately stop using, accessing, and/or visiting the Neon Site.

Please also carefully read Neon’s Privacy Policy, located https://www.neonglobal.com/en/privacy-policy/ (“Privacy Policy”). By agreeing to these T&Cs, you also agree to and accept our Privacy Policy.

In addition to the T&Cs and Privacy Policy, additional terms may apply in certain limited instances, such as when you sign up for a promotion, opt-in to receive emails, or download software, etc. Neon will present such terms to you before you sign up, opt-in, or download, etc.

Modifications

We reserve the right to make changes at any time to the Neon Site, these T&Cs, our policies, and any other terms applicable to a service, registration, sign up, opt-in, or download. We will notify you of any material changes to the T&Cs by posting the new T&Cs on the Neon Site. Please consult these T&Cs regularly for any changes. The date of the last revision appears at the bottom of these T&Cs. Your use of the Neon Site following any changes to the T&Cs will signify your acceptance of the revised terms.
Access to and Use of the Neon Sites
Subject to these T&Cs, Neon grants you a limited, non-transferable, non-exclusive, non-sublicensable license to access and use the Neon Site for your personal, non-commercial use. However, except as otherwise provided in these T&Cs, the contents of the Neon Site are owned by or licensed to Neon, and we or our licensors (as the case may be) shall respectively retain all rights, title and interests in and to any intellectual property rights owned by or licensed to us which are or have been developed, conceived, originated, created and/or generated independently of these T&Cs (and/or outside the course of performance of these T&Cs). Any intellectual property rights developed, conceived, originated, created and/or generated via any platform shall vest solely in us. Any goodwill and/or custom arising from any use of any Neon Site shall enure solely to us. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of the Neon Site, so long as the link does not portray Neon in a false, misleading, derogatory, or otherwise offensive matter. You may not use any meta-tags or any other “hidden text” utilizing Neon’s name or trademarks to reference the Neon Site without our express written consent. You may not use disguised referrals to link to any Neon Site. Without our prior written consent, you may not exploit the Neon Site or any content appearing therein for commercial purposes.

If you are under age 18 (“Minor”), (a) you must obtain permission from a parent or a legal guardian (if applicable) to access and/or use the Neon Site(s); and (b) that parent or legal guardian (as the case may be) must agree to these terms. if you are the parent or legal guardian of a Minor, you must accept this agreement on the Minor’s behalf and you will be responsible for all access and/or use of the Neon Site(s) under these T&Cs.

If you are the parent or legal guardian of a Minor, you further agree, acknowledge, and undertake to us that:
 

(a) you shall carefully supervise that Minor’s access and/or use of the Neon Site(s);

(b) it is your responsibility to determine whether any part of the Neon Site(s) is appropriate and/or safe for that minor;

(c) YOU HEREBY EXPRESSLY CONSENT on behalf of that Minor to the collection, use, disclosure and/or processing of that Minor’s personal data in accordance with these T&Cs, including without limitation the Privacy Policy https://www.neonglobal.com/en/privacy-policy/, and you agree that we may deem the same.

Except insofar as expressly permitted under these T&Cs or otherwise in writing by us or as may be allowed by applicable law, you shall not (and shall not knowingly allow, permit, or assist any person to):
 

(a) copy, rent, lease, sub-licence, loan, translate, merge, adapt, vary or modify, disassemble, decompile, reverse-engineer, reverse-assemble, attempt to derive the source code of, edit, sell, assign, transfer, distribute, license, sub-license, or create derivative works based on, the whole or any part of any Neon Site(s);

(b) attempt to probe, scan, test the vulnerability of or gain unauthorised access to a system or network or to breach or circumvent security or authentication measures without proper authorisation;

(c) make alterations to, or modifications of, the whole or any part of any Neon Site(s), nor permit any Neon Site(s) to be combined with (or become incorporated with or in) any other program(s);

(d) use any Neon Site(s) in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these T&Cs, including but not limited to any act or omission that encourages or involves conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law; and/or

(e) use any Neon Site(s) in a way that could damage, disable, overburden, impair or compromise any Neon Site(s) or interfere with another person’s usage or access to any Neon Site(s).

Any unauthorized use of the Neon Site or use in violation of these T&Cs terminates this limited license.
COMMENTS; PROHIBITED CONDUCT; NO OBLIGATION FOR NEON GROUP TO MONITOR; ELECTRONIC COMMUNICATIONS
For the purposes of these T&Cs, “User Content” refers to content created, transmitted, posted and/or uploaded by you on any platform, including customer reviews, materials, information, news, advertisements, listings, data, input, text, songs, audio, videos, photographs, graphics, software, blogs, webcasts, podcasts, broadcasts, messages, software, comments, suggestions, and other content.

Neon may give visitors to the Neon Site the option of posting User Content on specified sections of the Neon Site. To do so, you may have to provide personal information (a term defined in the Privacy Policy). You retain ownership of User Content, but by posting you:
 

(a) grant Neon a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media Neon in its sole discretion selects.

(b) irrevocably waive and agrees never to assert, any and all Moral Rights (as defined below) that you may have in or with respect to any User Content made or conceived during performance of this agreement, during and after the term of this agreement.

“Moral Rights” includes without limitation any rights to claim authorship of any work, to be identified, against false identification, to not be falsely identified, to object to or prevent the modification of any work, to not have an altered copy of a work be represented as unaltered, to withdraw from circulation or control the publication or distribution of any work, to have his, her or their name on the work, and any similar right, existing under judicial or statutory law of any country in the world, or under any treaty, including under Article 6bis of the Berne Convention for Protection of Literary and Artistic Works 1886, regardless of whether or not such right is called or generally referred to as a “moral right”.
You grant Neon and sub-licensees the right in our sole discretion to use the name that you submit in connection with such content, but Neon shall at all times use the name and content in accordance with our Privacy Policy. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. You represent and warrant that you own or otherwise control all of the rights to, and/or have a right to post, the content that you submit and/or post; that the content is accurate; that use of the content you supply does not violate these T&Cs and will not cause injury or damage to any person or entity; and that you will indemnify Neon for all claims resulting from content you supply.

You warrant and represent to us that when you post and/or upload User Content to any Neon Site:
 

(a) the User Content is original to you, you are the owner of all intellectual property and other rights to the same, and your posting and/or uploading of User Content on the Neon Site(s) will not expose us or other users to any intellectual property claims relating to such User Content;

(b) the User Content is not illegal, obscene, offensive, racist, sexist, hateful, threatening, defamatory, libelous, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable to Neon in its sole discretion, and shall not consist of or contain software viruses, political campaigning, commercial solicitation, advertisements, chain letters, mass mailings, or any form of “spam”; and

(c) the User Content is not in violation of any applicable laws or regulations, including without limitation, laws relating to abuse of online accounts, and protection from online falsehoods and harassment.

We have the right to also block, take-down and/or delete communications or User Content or otherwise impose account restrictions or bans on you if in our sole and absolute opinion User Content or communications posted by you (including but not limited to User Content, feedback, postings, messages and/or chats) to or from any Neon Site is undesirable or in breach of these T&Cs or any laws or regulations or for any other reason.

Neon takes no responsibility and assumes no liability for any content posted by you or any third party. Neon may monitor, review or edit such content you or others post or submit, but is not obligated to do so.

When you visit a Neon Site or send e-mails to us, you are communicating with us electronically and therefore consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on the Neon Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

NOTIFICATION OF INFRINGEMENT
Neon has the right to investigate notices of copyright, trade mark and other intellectual property infringement (“Infringement”) in respect of User Content and other material on the Neon Site (“Infringing Material”) and to take such action as we may consider appropriate in our sole and absolute discretion. If you believe that your work(s) or other intellectual property has been used or copied in a way that constitutes Infringement and such Infringement is occurring on any Neon Site, please notify Neon in writing immediately (“Infringement Notice”), and in particular, must contain relevant information in compliance with any applicable laws and regulations, including without limitation:
 

(a) name and address of the complainant or the rights owner of the relevant work or performance (if the rights owner is not the complainant);

(b) telephone number and email address of the complainant;

(c) sufficient information to enable Neon to identify the Infringing Material;

(d) sufficient information identifying the location of the Infringing Material;

(e) a statement that the complainant requires Neon to remove/disable access to the Infringing Material;

(f) a statement that the complainant, in good faith, believes that the material is an infringing copy;

(g) a statement that the information in the take-down notice is accurate;

(h) a statement that the complainant is the copyright owner or exclusive licensee as the case may be or that he is authorised to act on behalf of such owner or exclusive licensee; and

(i) any other information or supporting documents that Neon may reasonably require in order to rely and act on the Infringement Notice.

All Infringement Notices shall be sent to Neon Group addressed as follows:

Head, Legal & Compliance
Cityneon Holdings Pte Ltd

25 Tai Seng Ave, #06-01 Neon Building
Singapore 534104
Email: [email protected] The email address will not respond to enquiries not relevant to Infringements.

Neon will duly consider all Infringement Notices submitted in the above manner and you agree that you shall not take any legal action or exercise any legal remedy you may have against Neon in respect of any Infringing Material, unless you have first given Neon the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter if Neon refuses or fails to remove the Infringing Material within a reasonable time. Where Neon removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Neon under applicable law which you may have in respect of any Infringing Material appearing on any Neon Site prior to such removal by Neon.

You acknowledge and agree that Neon has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on linked sites or other third party sites.

INTELLECTUAL PROPERTY MATTERS
COPYRIGHT
All content included on the Neon Site, such as text, graphics, logos, button icons, images, and software, and the compilation thereof are, unless otherwise stated, the property of Neon and/or its licensors and protected by international copyright laws and other laws and regulations. Any and all software and other materials available for download from the Neon Site are, unless otherwise stated, the property of Neon and protected by international copyright laws.
TRADEMARKS
“Neon” and other graphics, logos, page headers, button icons, scripts, and service names may be trademarks, registered trademarks, or trade dress of Neon. You may not use the foregoing in any manner that disparages or discredits Neon or is likely to cause confusion among customers. You may not use Neon’s trademarks and/or trade dress in connection with any product or service without our express written consent.

You agree that you shall not reproduce, distribute, adapt, modify, republish, display, broadcast, hyperlink, frame or transmit in any manner or by any means or store in an information retrieval system, any part(s) of the intellectual property comprised in and associated with the Neon Site(s) without the prior written permission of Neon or its licensors (as the case may be). Any rights not expressly granted herein are expressly reserved.

DISCLAIMER OF WARRANTIES
YOUR USE OF THE NEON SITE AND ALL CONTENTS THEREON IS AND SHALL BE AT YOUR SOLE RISK. THE NEON SITE AND ALL CONTENTS THEREON ARE PROVIDED “AS IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEON AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE NEON SITE, ALL CONTENTS THEREON, AND SUPPORT SERVICES, INCLUDING BUT NOT LIMITED TO ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT AND TITLE. NEON MAKES NO WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THE NEON SITE OR OF SITES LINKED TO THE NEON SITE, AND DOES NOT ENDORSE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE NEON SITE OR ANY HYPERLINKED WEBSITES. NEON ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY BUGS, VIRUSES, OR OTHER MALWARE THAT MAY BE TRANSMITTED TO OR THROUGH THE NEON SITE, FOR ANY ERRORS, MISTAKES OR INACCURACIES IN CONTENT, OR FOR ANY LOSS OR DAMAGE INCURRED THAT RESULTS FROM THE USE OF ANY CONTENT MADE AVAILABLE IN ANY WAY THROUGH THE NEON SITE. SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
LIMITATION OF LIABILITY
IN NO EVENT SHALL NEON, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING THOSE RESULTING FROM LOSS OF USE, DATA OR PROFITS, HOWEVER CAUSED AND REGARDLESS OF THE THEORY OF LIABILITY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR ACCESS TO OR INABILITY TO ACCESS OR USE THE NEON SITE (INCLUDING THE SERVICES AND SUPPORT SERVICES OFFERED ON THE NEON SITE OR DOWNLOADABLE MATERIALS), EVEN IF NEON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The foregoing limitations will apply even if any warranty or remedy provided under this agreement fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or other limitations set forth above, so the above limitations or exclusions may not apply to you.

MISCELLANEOUS
GOVERNING LAW
By using a Neon Site, you agree that the laws of the Republic of Singapore, without regard to principles of conflict of laws, will govern these T&Cs and any dispute of any sort that might arise between you and Neon from your use of the Neon Site.
Disputes

Any dispute arising out of or in connection with your visit to the Neon Site shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC Rules”) for the time being in force, which rules are deemed to be incorporated by reference in this clause. The seat of the arbitration shall be Singapore. The Tribunal shall consist of 1 arbitrator to be agreed by the parties, failing which to be appointed by the SIAC. The language of the arbitration shall be English.

ENTIRE AGREEMENT; SEVERABILITY; WAIVER; ASSIGNMENT
These T&Cs and other legal notices published by Neon on the Neon Site applicable to an activity you engage in shall constitute the entire agreement between you and Neon concerning the Neon Site. If any of the provisions of these T&Cs shall be deemed invalid, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of any of the remaining provisions of these T&Cs, which shall continue in full force and effect. No waiver shall be deemed a further or continuing waiver, and Neon’s failure to assert any right under these T&Cs shall not constitute a waiver of such right. You may not assign or transfer these T&C, but Neon may assign the T&C without restriction.
INDEMNIFICATION
You agree to indemnify, defend and hold Neon, its affiliates, officers, directors, employees and agents harmless from and against any loss, cost, damages, liability and expense arising out of or relating to your use of the Neon Site and/or any action by you which violates any law, regulation or rights of a third party.
Links to Third Party Websites
The Neon Site may contain links to third-party websites. You acknowledge and agree that Neon does not control such websites and is not responsible for their contents or policies, and that the links are provided for convenience and do not represent an endorsement by Neon of the third-party websites. If you access such websites via the links, you do so at your own risk.
Third Party Content
The Neon Site(s) may from time to time display, publish or make available content that is provided by third parties (including for example, third party User Content, content or catalogues provided by Merchants, marketplace aggregators, information providers, or our business partners) (“Third Party Content“). You acknowledge and agree that such content is the sole responsibility of the person or entity that makes it available, and we are not responsible for such Third Party Content, and we neither have control over the selection thereof, nor do we routinely monitor such content. We make no representations or warranties as to the veracity or accuracy of such content, the reproduction and use of which may be governed by the Third Party Content provider’s terms of use.

You further acknowledge and agree that any use by you of any content made available through any Neon Site (including Third Party Content) is entirely at your own risk. We do not verify and are not in a position to verify any party’s rights to submit any content on any Neon Site, and we take no responsibility and assume no liability, whether direct or indirect or any incidental, special, indirect or consequential damages whatsoever, including, without limitation, damages for loss of profits or any other commercial damages or losses, for any content provided by any third party, or for your access and/or use of the same.

Termination
Without prior notice, Neon may terminate your license to access the Neon Site and/or your user account if you violate or breach the T&C or for any other reason, including Neon’s discontinuance of the Neon Site. In the event of termination, provisions on prohibited conduct, electronic communications, disclaimer of warranty, limitation of liability, and miscellaneous provisions shall survive.
Date of last revision: 23 January 2025